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Privacy Policy

Plain language. No legal jargon you have to decode.

This page explains what happens to your information when you visit this website or submit the early access request form. It does not cover patient data inside the Dr. Flow AI product itself — that is governed by a separate product-level data agreement provided directly to onboarded doctors and hospitals.

What we collect

When you submit the Request Early Access form, we collect:

  • Your full name
  • Your WhatsApp number
  • Your medical specialty
  • The city where you practice
  • Whether you practice at your own clinic, hospital OPDs, or both

We do not collect any patient information, payment details, or medical records through this website.

Why we collect it

We use this information for one purpose only: to contact you about early access to Dr. Flow AI and to set up your account if you're accepted into the program. We use your WhatsApp number specifically because that's how we communicate with doctors during onboarding, by phone call or message, not as a marketing channel.

How we use your WhatsApp number

If you submit the early access form, we will contact you via WhatsApp to discuss your application and, if accepted, to set up your account. Messages will be sent by a member of the KliniqOS team directly. We do not use automated marketing broadcasts or add your number to any promotional list. WhatsApp communications are governed by WhatsApp's own terms of service and privacy policy.

We do not sell, rent, or share your information with third parties for advertising or any purpose unrelated to setting up your Dr. Flow AI account.

Who has access

Your form submission is visible only to the KliniqOS team directly involved in doctor onboarding. We do not use third-party marketing or analytics tools that would share your contact details outside the company.

Service providers and data processors

To operate this website and product, we use the following third-party service providers who may process your data as part of delivering the service:

  • Supabase — database and authentication infrastructure
  • Vercel — website hosting and deployment
  • Sarvam AI — speech-to-text transcription (product only, not form data)
  • Google Gemini — clinical data extraction (product only, not form data)
  • Interakt / Meta WhatsApp Business API — patient prescription delivery (product only)

Form submission data (your name, WhatsApp number, specialty, city) is stored in Supabase and is not shared with Sarvam AI, Gemini, or WhatsApp Business API. Those services are used only within the product itself, after onboarding.

How long we keep it

If you're onboarded as a pilot doctor, your contact information becomes part of your account record and is kept for as long as you use Dr. Flow AI. If you submit a request but don't proceed further, we retain it for up to 90 days for follow-up purposes, after which it is deleted. You can ask us to delete it at any time before then.

Data security

All data submitted through this website is encrypted in transit and at rest. We use industry-standard security practices to protect your information. While no system is completely immune to risk, we take reasonable and appropriate measures to safeguard your data.

Your rights

In line with the Digital Personal Data Protection Act (DPDPA) 2023, you have the right to:

  • Know what personal data we hold about you
  • Correct any inaccurate information
  • Request deletion of your data if you are not an active user of the product
  • Withdraw consent for us to contact you at any time

To exercise any of these rights, message us directly using the contact option below. We will respond personally and promptly.

Cookies and tracking

This website does not use tracking cookies or third-party advertising scripts. We may use basic, privacy-respecting analytics in the future to understand how many people visit the site, nothing that identifies you individually.

Questions about your data?
Email us at support.kliniqos@gmail.com, we'll respond personally.
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Last updated: June 2026 · This policy may be updated as Dr. Flow AI evolves. Material changes will be communicated directly to onboarded doctors.
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